Is the goal of your organization to target continuous or continual process improvement or both? While the one utilizes a linear, additive approach to making changes to an existing process, the other very distinctly encompasses disparate approaches, covering different focus areas and processes.  With continuous improvement, targeting a single method may pinpoint specific weaknesses or…

The author of the 5-Why technique gives the following as an example of determining root cause: 5-Whys 1. “Why did the robot stop?” The circuit has overloaded, causing a fuse to blow. 2. “Why is the circuit overloaded?” There was insufficient lubrication on the bearings, so they locked up. 3. “Why was there insufficient lubrication…

* Is your team managing supplier quality effectively? * Do you have key metric data available at your fingertips to make informed decisions? * Do you still manage supplier processes with paper, spreadsheets or old legacy systems? * Are you ready to start automating supplier/vendor relationship management? #BPISYSTEM can help you, by managing all the…